Information For Parents
At Uninest Student Residences we are aware of the responsibility we have towards all students living in our accommodation, as well as to their parents and guardians. We recognize that, for many of our residents, this will be their first time living away from home, and that, as parents, you will want to be involved in the process of choosing your child’s first independent accommodation.
Our promise is to provide all the information you require in order for you to feel as much at ease as possible. We are dedicated to making your child’s student experience a comfortable and happy one in an environment where they can feel safe and secure and somewhere you will feel content to leave them.
Creating comfortable student accommodation
All of our residences across the globe are built specifically with students in mind. We don’t just want to provide a comfy bed to sleep in (though we know how important that is!) we also want to enrich your child’s university experience with our Space to Grow programme. We create spaces to live, study and socialize. Our exceptional service, inclusive rents and free transport to university ensure all of our residents can focus on their studies.
All of our student accommodation is furnished to a high and premium standard. Regardless of whether your child chooses a studio or a twin room, we aim to provide a pleasant living environment with plenty of space to study and relax. A swimming pool, outdoor courtyard, common room, study room and games room are all available to be used by our residents.
Bills and Security
Dubailand’s choice of room offer something for every student lifestyle and we try to suit a range of budgets. We strive to create an easy experience that helps put parents minds at ease while their child is living away from home. In order to make sure this happens, we take care of several aspects of the renting process by including all bills and internet in our weekly package, as well as offering an onsite maintenance team. There are no hidden costs and just get in touch to find out more about booking with us.
If things should go wrong within your child’s accommodation, we will be on hand to fix any problem as quickly as possible. We will also happily take delivery of any parcels at our reception desk.
Your child’s safety and security is our number one priority at Uninest Student Residences, that is why each of our student residences include 24 hour CCTV, and all of our flats, studios and individual rooms are protected by key card entry.
Are we the right new home for your child?
The best way to find this out is simply by paying us a visit and exploring our accommodation for yourself. While you are here we will answer as many of your questions as possible, we try to cover everything and we love questions so make sure you ask us about:
- Pastoral care and our space to grow programme
- The check-in and check-out process
- Payment plans
- Cancellation policy
- The team who’ll be looking after your child.
If you have any questions prior to your visit, please see the Dubailand FAQs for more detail.
Our favorite bit! We want both our residents and their parents to recommend us to others. This is why we try and make everything we do as upfront and transparent as possible.
We make 5 promises to our students that we hope will give you as their parent or guardian a strong indication of what to expect from Dubailand.
- If things break or go wrong in our buildings, we will endeavour to fix them quickly and cheerfully.
- We will actively seek student involvement in Uninest Student Residences through placements, enabling us to ensure that what we provide is shaped by those we work for.
- The people who work in your building have been hired for their integrity, friendliness and willingness to go that bit further.
- We’ll be upfront about all the costs involved when renting with us.
- We know we can’t get everything right all of the time, so Uninest Student Residences will read and consider all of your suggestions on how to improve our services.
If you would like to talk to us about any of the above, or you would like more information about a particular accommodation please contact us at firstname.lastname@example.org.